“Designing Engaging Experiential Spaces”

Elina Chatzichronoglou, Retail Design Leader, SWATCH
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“Enabling Business Continuity in Retail”

Dimitris Travlos, Head of Omnichannel Acceleration, ContactPigeon
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“Shopping Behavior Swift & WOW CX Stories in the era of Covid-19”

Anna Karadimitriou, VP, Customer Experience & Innovation, Focus Bari
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“Vodafone Stores”

Grigoris Tzanis, Head of Retail Products & Services, VODAFONE
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“Coffee Island Shops”

Michael Kamvysis, Managing Director, COFFEE ISLAND
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“Transition from Digital to a Physical Destination Brand Experience”

Stefanos Falkonakis, Head of Digital & Marketing, INSURANCEMARKET.GR
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“Connecting e-Commerce with Physical Stores”

Alexandros Papadopoulos, Store Manager Scan & Shop, DIAMANTIS MASOUTIS
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“Store Atmospherics, Shopper Experience & Covid-19”

Georgios Baltas, Professor of Marketing, Director of the MSc in marketing & communication programme, Athens University of Economics and Business (AUEB – OPA)
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“Exploiting Mobile & Digital Data”

Leon Gavalas, General Manager, Bespot. / Researcher, ELTRUN
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